NEW BUG -- Toolbar scrolls off screen

Question

I've been experiencing a new issue with TEAMS  Version 1.3.00.26064 (64-bit)

The toolbar for a chat (when in a meeting or stand alone window) "scrolls off" the screen when the chat exceeds the current window size. The only correction to "retrieve" the toolbar is pressing the HOME key when the text portion of the window is selected.

I will include 2 screenshots of the behavior:

BAR MISSING

WORKAROUND to get bar back: Highlighted some text and pressed HOME

There is NO scrollbar from within the window, then only way to get back to the conversation is type something and hit enter.

Problem recap:

NO toolbar in TEAMS when conversation scrolls past the current window size. Please fix this, as I cannot mute myself or close the window without using hot keys.

Answer 1

Hi, the clear cache solution worked for me.

Had the same issue as Alecz.

Thanks,

Greger

Answer 2

Having said that, thanks again for your participation to contribute giving feedback to the MS Team community.

Answer 3

Just additional info:

As the first troubleshooting steps, yo can reset the MS Team app and see how it goes.

Please visit the following article and refer to the section, under the "Windows: Clear Teams Cache" section. https://www.uvm.edu/it/kb/article/clearing-team...

DISCLAIMER:

There's a link above from the non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Kind Regards

Answer 4

Hi

My name is Daniel. I am an Independent Advisor.

I really appreciate your genuine feedback it's indeed really helpful.

I do believe this issue needs to be investigated furthermore by the MS Team engineering team so they can determine the best next steps for this particular issue.

I highly suggest you report this issue, If this is a bug normally they will release fixes but as a community advisor, I can't guarantee that for you since I don't work for Microsoft.

Follow these steps: Select Help & Give Feedback.

Disclaimer:

Please note, this is a peer-to-peer support forum meaning I'm just fellow regular MS Team forum users like you who are trying to help other MS Team forum users with their MS Team issue. So in this case, I'm Non-Microsoft Staff I don't have access to your account nor I'm authorized to do so. I hope we can have a mutual understanding from the beginning to prevent misunderstanding.

Kind Regards