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Camera and Microphone

Anonymous
2020-10-22T13:08:13+00:00

My camera and microphone aren't working on MS Teams. I've been into device settings and they are both on, but when I join a meeting they are both off on screen and I am unable to switch them on. I have been into the settings in MS Teams and when I hover over the camera and microphone tabs I get a no entry sign.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2020-10-22T13:11:02+00:00

    Hi

    My name is Daniel. I am an Independent Advisor and consumer of Microsoft products, I will be more than happy to help you.

    Disclaimer: First of all, I want to let you know this is a peer-to-peer forum meaning I'm just regular MS Team forum users like you who are trying to help other MS Team forum users with their MS Team issue. So in this case, I'm Non-Microsoft Staff I don't have access to your account nor I'm authorized to do so. I hope we can have a mutual understanding from the beginning to prevent misunderstanding.

    I wonder whether you are experiencing the same issue when using MS Teams online.

    Please follow these steps below to isolate the issue:

    1. Please go to your computer then open your chrome or edge browser as recommended browsers to access MS Teams online.
    2. Please go to MS Teams online https://teams.microsoft.com
    3. Then try to log in.

    Are you experiencing the same issue when you are using MS Teams online from your computer?

    Kind Regards

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