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Hello
Please i need your help on this issue.
We have setup a call queue for our Service Desk team. the calls drop immediately if she picks them up in her Desktop Client. In the Web Client it seems to be fine.
When I run diagnostics, it tells me the voice directory is out of sync.
Additional meeting and call-related features and issues within Microsoft Teams for business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Hi, I'm Independent Advisor,I'm here to help you.
Click on below link to try some solutions to fix it:
https://support.microsoft.com/en-us/office/my-t...
I hope this helps,let ne know if you need any further assistance.
Kind Regards,
Hania.