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Include System Audio not possible with Bluetooth

Anonymous
2021-01-20T13:36:50+00:00

Hi, when I try to "Include System Audio" while being on my Bluetooth Headphones, a message appears saying that I must have the same device for system audio and headphones (or something similar, because the message is in English).

But when I check, the Bluetooth Headphones are chosen in each of the settings.

System:

Surface Studio 2, Surface Headphones 2. All drivers spick and span.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2021-01-20T14:43:46+00:00

    "Include system audio" is available with computer's audio output, it doesn't work with Bluetooth headset.

    That's too bad... If I had known, I wouldn't have bought the Surface Headphones...

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  2. Anonymous
    2021-01-20T14:10:05+00:00

    Hi googlemeier,

    I'm Nik, an independent advisor here to assist you with this.

    "Include system audio" is available with computer's audio output, it doesn't work with Bluetooth headset.

    Teams and your computer need to be set to the same speaker. Adjust your computer’s audio output in your system settings, and your Teams audio output in your device settings in Teams.

    For more, see https://support.microsoft.com/en-us/office/shar...

    Regards

    Nik

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  3. Anonymous
    2021-01-20T15:29:00+00:00

    You're welcome! Have a great day ahead!

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  4. Anonymous
    2021-01-20T15:23:29+00:00

    I will. Thanks for your effort.

    Best regards,

    Thomas

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  5. Anonymous
    2021-01-20T15:05:17+00:00

    Hi googlemeier,

    I'm sorry about that.

    Given the situation, If you have any suggestion on this, please send your feedback to Microsoft product group by submitting your suggestion to Microsoft Teams UserVoice here:

    https://microsoftteams.uservoice.com

    Regards

    Nik

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