Additional features, settings, or issues not covered by specific Microsoft Teams categories
Hi Dany,
Per your description, my understanding is that:
- Your company has your own tenant, such as ******@DanyCompany.com, users in your company have email addresses such as ******@DanyCompany.com, ******@DanyCompany.com, etc.
- Your company has 200 companies as primary customers at present and they have their own tenants, such as ******@abc.com, ******@def.com, etc.
- In the 200 customers' tenants, they have their own users, with the email addresses such as
*******@abc.com, ******@abc.com, etc. (In the company abc's tenant, managed by ******@abc.com)
*******@def.com, ******@def.com, etc. (In the company def's tenant, managed by ******@def.com)
......
- Your company can use ******@abc.com, ******@def.com, etc. to login to their corresponding admin portals to manage their users in the 200 companies.
- Each user (total 1500+) in the 200 companies needs to sync libraries' contents in their companies' SharePoint sites via the OneDrive sync client. Such as
*user1 in company abc, he/she need to login OneDrive sync client by his/her own email address ******@abc.com, and sync libraries' contents from his/her company abc's SharePoint site to his/her computer.
*user1 in company def, he/she need to login OneDrive sync client by his/her own email address ******@def.com, and sync libraries' contents from his/her company def's SharePoint site to his/her computer.
......
- The trouble at present is that many users in the 200 companies don't know how to sync libraries' contents from their companies' SharePoint sites to their computers. You need to help them do these mechanic steps every day from time to time.
If what I understand is right, my thoughts and suggestion are that:
The premise is the 200 customer companies have their own IT admins, each users' computers are controlled by their companies' IT admin. IT admin can use Group Policy to control their users' computers.
Our goal is to let these IT admins in the 200 customer companies know how to use Group Policy to configure SharePoint libraries to be synced automatically after their users signed into the OneDrive sync client.
That's the easiest method at present I/We can tell you to reduce the workload.
*Before, the worst situation is you need to do these mechanic steps for 1500+ users in the 200 companies.
*Now, you need to let 200 companies' IT admins to know how to let their users' OneDrive sync the libraries' contents in their companies SharePoint sites automatically.
But my/our concerns is that some companies may don't have IT admins or their IT admins don't use Group Policy to control their users' computer due to various reasons. Please check the information above and tell me whether we can move forward. I will provide detailed steps if we can reach a consensus.
Best Regards,
Hugo