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@ symbol in chat search

Anonymous
2022-07-22T15:46:58+00:00

When I search for a user in Teams chat using the @ symbol, the results show not found. If I drop the @, I can then find the user. This is not the same as all others. @ symbol in chat search works for most. Why would it not work for all?

Microsoft Teams | Microsoft Teams for business | Chats | Other

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  1. Anonymous
    2022-07-23T04:15:48+00:00

    Hello RomaB23,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    Based on your post understand that from Teams app, when you go to “Chat” and from “Search” bar when you try to search user with “@username” (as per below screenshot) result show as not found. So based on it, we would like to confirm that if you open Teams web app via either Chrome or Edge browser does the same query occurs? If you haven’t check from there, kinldy check it.

    Image

    If no issue from Teams web app side, kinldy check your Teams desktop client is updated with latest version. If it’s latest version, check with clear cache for the Teams app by follow the steps mention in Clear Teams cache - Microsoft Teams | Microsoft Docs.

    If still same query or Teams web app side same situation, it is recommended that report this problem by open Teams app > go to Help > select Report a Problem. If you don’t have such option, kinldy contact your admin to report this problem. At this point, your kind cooperation will be highly appreciated.

    Thank you so much for your precious time. Stay safe and healthy.

    Sincerely,

    Ankita Vaidya | Microsoft Community Moderator

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