While signing up to Azure I cannot set the country

Question

Hello,

When I go to signup.azure.com I need to enter CC details. That's no problem by itself, but the country dropdown is set to USA and cannot be changed. Also, it requires me to enter a US state and US zip code. Problem is: I'm from Europe. How am I supposed to sign up to Azure?

I'm logged in using an account that's also registered in the EU (same goes for billing details).

Thanks.

Answer 1

I also have this issue; unable to change the country when attempting to enter credit card details for verification.

There is also no way to go back to previous steps in the sign up process - once you have begun to sign up to Azure using a particular Microsoft Account, if you hit the issue where you are unable to change country, then you are stuck, you won't be able to use that account with Azure. You can't cancel the sign up process, you can't edit it, you are completely stuck.

It's a really bad user experience, for Microsoft's flagship product.

Answer 2

Hello @D.S ,

Welcome to the MS Q&A forum.

Unfortunately, I am not able to get behind the "Identity verification by phone" as I have the US phone number.

Could you please reproduce the issue and share the screenshot of all steps?

Please also keep in mind, on the step 2 you choose the location for the billing address what can't be changed later.

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Sincerely,
Olga O

Answer 3

This is not helpful.