Share tray

Question

I am trying to share my screen but when I click open share tray I do not get any options.

Answer 1

If there anyway we can hoop on a call?

Answer 2

Im not exactly familiar with teams so these steps seem unclear to me

Answer 3

Please go to the following folder path then replace <Username> with the username you use on your computer.

C:\Users&lt;Username>\AppData\Roaming\Microsoft\Teams

Then delete all contents in that folder > Re-start Microsoft Teams.

Answer 4

Sorry I dont get this step exactly, what do you mean by  "Copy and paste the following path Windows File Explorer:

%appdata%\Microsoft\Teams" ?

Answer 5

Hi

My name is Daniel. I am an Independent Advisor.

Could you please follow these steps below to reset MS Teams app :

• Close Microsoft Teams (Check out if it appears in the Windows toolbar and closes it).
• Copy and paste the following path Windows File Explorer:
  %appdata%\Microsoft\Teams
• Delete all contents in that folder > Re-start Microsoft Teams.
• Sign in

However, if the problem still persists then please reinstall MS Teams Desktop app by downloading the app from the following link:
https://www.microsoft.com/en-us/microsoft-365/m...

Disclaimer:
Please note, this is a peer-to-peer support forum meaning I'm just fellow regular MS Team forum users like you who are trying to help other MS Team forum users with their MS Team issue. So in this case, I'm Non-Microsoft Staff I don't have access to your account nor I'm authorized to do so. I hope we can have a mutual understanding from the beginning to prevent misunderstanding.

Kind Regards