Microsoft Teams Desktop app problem

Question

We cannot see anything button and functions in meeting in teams app.What happen? Pls check.

Answer 1

Hi ITSupport_721

My name is Daniel. I will be more than happy to assist you.

As a fellow MS Community forum user, I understand you need assistance to solve this issue.

I've seen this issue occur to other users as well, it seems to me it's an intermittent issue.

https://answers.microsoft.com/en-us/msteams/for...

https://answers.microsoft.com/en-us/msteams/for...

https://answers.microsoft.com/en-us/msteams/for...

https://answers.microsoft.com/en-us/subject/for...

https://answers.microsoft.com/en-us/subject/for...

https://answers.microsoft.com/en-us/subject/for...

Are you in an urgent situation?

If you are indeed in an urgent situation then I suggest you use MS Team online instead because troubleshooting will take some time.

Please follow these steps below:

1. Please go to your computer then open your chrome or edge browser as recommended browsers to access MS Teams online.
2. Please go to MS Teams online https://teams.microsoft.com
3. Then try to log in.
4. Try to join a meeting.

However, Once you have free time you can come back later for a troubleshooting session. In that case, please try to create a new fresh environment for MS Team and see if the problem still persists. You can always go back to the previous Windows account profile whenever you want.

Please follow these steps:

1. Create a new Windows account:

https://support.microsoft.com/en-us/help/402692...

2. Install MS Team in a new windows account.

https://www.microsoft.com/en-us/microsoft-365/m...

Disclaimer

This is a peer-to-peer support forum. I'm Non-Microsoft Staff, I don't work for Microsoft. Mostly everyone here are users helping other users.

Kind Regards

Answer 2

Thanks for letting me know.

I do believe this issue needs to be investigated furthermore by the MS Team engineering team so they can determine the best next steps for this particular issue.

I highly suggest you report this issue, If this is a bug normally they will release fixes but as a community advisor, I can't guarantee that for you since I don't work for Microsoft.

Follow these steps: Select Help > select report a problem

Answer 3

Thank You.