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Error in Microsoft Teams Mobile application

Anonymous
2021-12-08T08:00:20+00:00

Addressed to Microsoft Inc.

Whenever I use Microsoft Teams on my Android smartphone, An unusual error occurs in the Microsoft teams Mobile application. While watching a class/video meet, suddenly my screen starts to blink uncontrollably. This error does not occur when I use MS teams on my Laptop.

Although a different kind of error occurs in MS Teams when I use it on my Laptop. While I am watching a class, suddenly everything closes and it again opens and it says, you had a technical glitch, we are recovering....

Please Improve on these areas to make MS teams a better application for users worldwide.

In addition to this, I would also like to add that MS teams is in fact a very valuable product for learners worldwide. Keep Improving it to facilitate education Worldwide.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-12-09T03:35:28+00:00

    Abhi@786

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  2. Anonymous
    2021-12-09T03:19:31+00:00

    I suspect it could be just an intermittent issue, please create a new fresh environment for MS Team mobile app. You can always go back to the previous Android account profile whenever you want.

    Please follow these steps:

    1. Create a new Android user profile

    https://www.howtogeek.com/333484/how-to-set-up-...

    1. Go to the Play store then install MS Team mobile app in a newly created user profile.

    Please let me know if the problem still persists, I will assist you with further instruction on how to move forward this issue to the engineering team for further investigations.

    DISCLAIMER:

    There's a link above from the non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Kind Regards

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  3. Anonymous
    2021-12-08T17:03:45+00:00

    Hello Daniel.Thank you for taking out time to answer my question.

    I use Poco X3 pro which is an Android smartphone and currntly supports Android 11.

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  4. Anonymous
    2021-12-08T08:32:59+00:00

    Hi GAUTAM

    My name is Daniel. I will be more than happy to assist you.

    May I know What OS do you use on your mobile device? Is it IOS or Android OS?

    What's the version of your smartphone OS?

    Disclaimer:

    This is a peer-to-peer support forum. I'm Non-Microsoft Staff, I don't work for Microsoft. Mostly everyone here are users, helping other users.

    Kind Regards

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