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Microsoft Teams error when creating organisation

Anonymous
2020-03-16T08:02:07+00:00

Hello, I wanted to create a Microsoft Teams organisation online, but Microsoft keeps telling me they have a problem. I tried with 2 different accounts but still get this error Message:

CV: oSUEc0DNgE2pLt40.0.2

SID: 18aef21d-0c41-4e2e-9946-9d23a57a7a27

CID: bc8da197-4319-4166-a0eb-0b07df2cbd43

Error Code: PartnerServiceCallFailed

Microsoft Teams | Microsoft Teams for business | Other

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Anonymous
2020-03-16T15:15:43+00:00

Hi MMD_1872

Thanks for your post in the community.

From your description, my understanding is that you use your two accounts to sign up for Teams free but get error message. If I have any misunderstanding on it, please feel free to let us know. According to Error Code, I suggest you can clear the cache of browser to sign up or use InPrivate mode in the browser to check if it is workable as the cache could lead to the mistake on identifying credential information. Besides, maybe the network environment associated to the issue. Therefore, kindly choose the stable network environment to check the result.

If you have anything unclear, please feel free to let us know.

Regards,

Joey

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  1. Anonymous
    2020-03-18T16:46:56+00:00

    Hi MMD_1872

    Any update will be highly appreciated.

    Regards，

    Joey

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