Need help in PowerShell code to update Incident form using SMLets

Question

Hi Team,

I tried the below code to retrieve the comment logged by the Analyst.

$IC=get-SCSMClass -Name System.workitem.Incident$
$IO=get-SCSMObject -class $C -filter "Id -eq IR5241"
$AnalystComment=get-SCSMRelationshipClass -Name System.workitem.TroubleTicketHasAnalystComment$
$CommentLog=(Get-SCSMRelatedObject -SMObject $IO -Relationship $AnalystComment).Comment

I need some help in writing PowerShell code to update the Analyst Comments in the Incident form using Set-SCSMObject SMLets.

Appreciate your help!!!

Regards,
Jansi

Answer 1

Hi @jansi rani krishnan ,

maybe this helps to get started:
https://social.technet.microsoft.com/Forums/en-US/1a9ee91c-bcf7-43fd-95c1-389ddd8f6fb8/adding-nonprivate-comments-to-incidents-via-powershell?forum=administration
With the script in the marked answer it should be possible to add an analyst comment.

If you don't like to use a function you could use this:
https://github.com/abaumgarten42/SCSM_Useful_PSscripts/blob/main/Add-IRanalystComment.ps1

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten