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Intune Enrolement iPhone not loading company portal

Mike Smoak 1 Reputation point
2021-06-16T19:50:15.427+00:00

My company has Intune setup and I can get devices to register but, the company portal will not install or allow installing outside from the app store. I would expect for the portal to install automatically but it does not. When I go in to the app store GET for the company portal is "greyed" out or wont allow it to be clicked. If anyone has any idea how I could fix this issue I sure would appreciate the help.

Thanks

Microsoft Security | Intune | Enrollment
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  1. Jarvis Sun-MSFT 10,231 Reputation points Microsoft External Staff
    2021-06-17T08:10:16.437+00:00

    @Mike Smoak Thanks for posting in our Q&A.
    Could you please try to visit the following link from the Safari, and to see if you can download the Intune Company Portal successfully.
    https://itunes.apple.com/us/app/intune-company-portal/id719171358?mt=8
    If not, on the device open up Settings -> Safari -> Block Cookies -> Make sure that is set to not block any cookies.

    In addition, besides Intune Company Portal, can you install other apps, such as Outlook, OneDrive and so on?

    If the response is helpful, please click "Accept Answer" and upvote it.
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