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Error code - caa20004 for school account

Anonymous
2020-05-22T00:49:53+00:00

Dear MS,

I am trying to log into my school account with TEAMS.

It is keep saying Error code - caa20004

This is for my school account.

How do I fix this?

thank you.

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  1. Anonymous
    2020-05-22T02:42:51+00:00

    Are you behind any firewall/proxy or VPN?

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  2. Anonymous
    2020-05-22T00:53:06+00:00

    Hi.

    I cannot log into the https://teams.microsoft.com/

    It keep asks my log in detail over and over.

    I can log in with my personal account but not with the school account.

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  3. Anonymous
    2020-05-22T00:51:04+00:00

    Hello
    I am V. Arya, Independent Advisor, to work with you on this issue. As a first level of troubleshooting, please try in Web Teams (Edge/Chrome browsers) and let me know whether it works there or not to advise you on further steps.
    https://teams.microsoft.com/

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