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Authentication notification

Anonymous
2022-08-11T18:27:49+00:00

Hello

Please i need your help on this issue.

I have a user when ever he tries you login to **office.com** he always get this notification verification "Don't lose access to your account" asking him to verify his account as shown below:

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2022-08-11T23:29:13+00:00

    Dear Hannah,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    According to your description, it seems this issue is related to verification of authenticate. Regarding this point, this might related to MFA( Multi-factor Authentication had beef enabled. We need to confirm with you that whether you are using Microsoft 365 business/education subscription. If so, please contact the admin in your organization and refer Set up multifactor authentication for users - Microsoft 365 admin | Microsoft Docs to disable MFA and check if there is any improvement.

    Sincerely,

    Tommy | Microsoft Community Moderator

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