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Switching organizations

Anonymous
2022-06-23T09:35:11+00:00

Hi,

The issues is that I cannot change to another organization that I have received an invite to. We constantly collaborate with another organizations and receive new invites from them for various new teams. I think the problem lies in the fact that I have joined the organizations but in the mean time my organization changed the way I log in my acount (I now use a different login UPN different from my email). Let me break down the timeline.

  1. Microsoft account with username "user.name@my_org.com"
  2. Accepted invite from another organization and I could switch organizaitons in teams
  3. My org administration changed the way I log into Microsoft Teams to "uname@my_org.com"
  4. I still receive email (3rd party) on "user.name@my_org.com"
  5. New B2B collaboration invites are sent to "user.name@my_org.com"
  6. I cannot switch from my org to guest organization. Error message in API is 'Guest user OID is missing. User is not redeemed'

Any thoughts on this? I hope I made thins clear enough but feel free to ask extra details.

Thanks!

Regards,

Andrei

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2022-06-26T08:15:53+00:00

    Dear Andrei,

    Is there any update from your side?

    Please let me know if you need further assistance.

    Sincerely.

    Mac | Microsoft Community Moderator

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  2. Anonymous
    2022-06-23T19:32:13+00:00

    Dear Andrei,

    Good day!

    Thank you for posting to Microsoft Community. We are happy to help you.

    From what I understand regarding your situation, your guest account in your partner' tenant is corrupt.

    They need to remove the  "user.name@my_org.com" from their tenant and change it to

    "uname@my_org.com"

    Please give it a try and let me know how it goes for further assistance.

    We look forward to your response. Thanks for your cooperation.

    Sincerely.

    Mac | Microsoft Community Moderator

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