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Invitation redemption failed

Anonymous
2020-06-10T13:16:05+00:00

One of my students cannot get onto Teams right now.  They are seeing the error:  Invitation redemption failed

                                                                                                             AADB2B_0027: Your invitation was revoked. Please ask your inviter to invite you again

Microsoft Teams | Microsoft Teams for education | Teams and channels | Other

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  1. Anonymous
    2020-06-10T16:51:49+00:00

    Hello Brad A. Elbert,

    Thank you for posting here.

    According to your description, it seems that the student is added as a guest in your organization by using the Azure portal. In general, the user will receive an invitation email. I'd like to confirm whether the student select Accept invitation in the email and then log into Teams.

    From the error message you provided, I suggest you contact your Microsoft 365 admin or Azure AD admin to help you remove the user from the user list in Azure AD admin center and re-add it again by following the steps in this article: Add a new guest user in Azure AD.

    In addition, may I know whether the user is using Teams Web App? If so, you can also try downloading Teams client via this link and then sign in to check whether the same issue occurred.

    If the issue still persists, to better help you, please provide the screenshot about the error page to me.

    Regards,

    Seven

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