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Microsoft Teams Notifications

Anonymous
2020-08-25T22:27:24+00:00

We are using Teams and I use a headset off and on all day. My Notifications are turned on to All and my audio devices is my headset, speaker is my headset, microphone is my headset and I have my secondary ringer as my laptop speakers. 

The only time I hear any sounds notifications is when I'm using my headset. Is there a way to set it up so that if my headset is not being used it will be audible through my laptop?

My headset is a Plantronics D100.

Thank you!

Microsoft Teams | Microsoft Teams for business | Settings | Configure notifications

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  1. Anonymous
    2020-08-28T08:57:11+00:00

    Hi ConnieThomson,

    How are you? I hope everything is well with you.

    I haven't heard from you. I want to make sure that everything is taken care of and addressed.

    Let me know if you need further assistance or if you have other questions. I will be more than happy to help you.

    Stay safe always, take care.

    Sincerely,

    Edmund A.

    Independent Advisor

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  2. Anonymous
    2020-08-27T03:34:38+00:00

    Hi ConnieThomson,

    I'm Ed, a fellow customer like you & an Independent Advisor.

    Thank you for reaching out regarding this. Let me assist you. I have to say this is by design.

    I have a similar headset where you have to plug in an adapter to the computer, then there is this headphone that you can switch off and on. What happens is, while your headpiece is switched off, your computer won't be able to recognize that is switched off. Instead, it assumes that your headphone is still turned on coz the adapter is still plugged in.

    If you notice when you switch off your headphone, in the sound setting in your system tray, the name of your headset still appears. If you really want your computer speaker to be the main audio device when not using the headset, you have to unplug the adapter too.

    Let me know how it goes.

    Sincerely,

    Edmund A.

    Independent Advisor

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  3. Anonymous
    2020-08-26T02:33:03+00:00

    Hi Joe! 

    Yes, Windows 10 and the desktop app.

    Thanks!

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  4. Anonymous
    2020-08-26T00:58:50+00:00

    Hello! My name is Joe, and I am an Independent Advisor, as well as a longtime Microsoft user. I hope that I will be able to assist you today!

    Are you using Windows 10? Also, are you using the Teams desktop app or the web app?

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