MS Teams Error Code 135011

Question

Hi,

I couldn't login to my MS Teams account (e******@classnk.or.jp) and receive the attached error message

Answer 1

Hello

My name is Veejay, I'm an Independent Advisor.

Error code means that the organization has disabled the device you attempt to sign-in in the Azure Active Directory. You should reach out to your Teams/IT admin to perform this resolution:

1. Sign in to the Azure portal.
2. Select Azure Active Directory > Devices.
3. Examine the disabled devices list in Devices, by searching on the username or device name.
4. Select the device, and then select Enable.

Kindly check on this link for more information:
https://docs.microsoft.com/en-us/office365/trou...

Please let me know if you have any questions or concern.
Thank you

Answer 2

I clicked through popped up message windows to quickly and inadvertantly agreed to allow my personal PC to be managed by my orgnization. I went into my 365 business/company account and disabled my device hoping this would sever the connection but instead it resulted in Teams being disabled and the device still in the control of the company. Now I cannot log into or use Teams at all and I have two other businesses/Teams I use the machine for- I need to be able to sign into the app! The company helpdesk says they won't help me because its my personal PC but I don't know how I could possibly do anything on my end to fix this. What can I do to resolve this?