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MS Team crashes while loading calendar while internet CONNECTED

Anonymous
2020-09-10T19:57:09+00:00

Interesting issue, I need help with.

Whenever I open the calendar in my MS team, it crashes.

As a work around, I need to disconnect from internet and load MS teams, 

Open the calendar, once loaded, connect internet

Everything works fine...

Is there a solution to this issue?

Thanks

Microsoft Teams | Microsoft Teams for education | Calendar | Sync calendars

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  1. Anonymous
    2020-09-10T20:29:09+00:00

    Hi,

    I'm Rodell, Independent Advisor and a Microsoft User like you. Let me help you out with your concern.

    Corrupt Microsoft apps cache can cause your apps to crash during startup. Try deleting the bad cache to fix the problem.

    1. Open File Explorer.
    2. Navigate to the following location C:\Users\username\AppData\Roaming\Microsoft

    or type %Appdata%\Microsoft

    1. Delete the Teams folder in the Microsoft folder.
    2. Relaunch Microsoft Teams and check if the issue is resolved.

    Keep us posted and we'll be willing to assist you further.

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  2. Anonymous
    2020-10-08T17:22:03+00:00

    Is there any solution to this issue?

    Thanks

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  3. Anonymous
    2020-09-11T12:05:35+00:00

    Hi, no problem! I'll try looking further into this and check if there's a better fix for this.

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  4. Anonymous
    2020-09-11T12:04:39+00:00

    I tried this, but unable my delete the folder, So uninstall the team app and deleted the folder. Restarted the laptop and Installed the app again. But unfortunately the issue still persists. 

    Few more insights

    On My Laptop A, Issue is happening

    On My Laptop B, Issue is happening

    I tried on my friend's laptop, issue is happening. 

    My colleague  logged in on Laptop A, she is not facing the issue.

    My colleague  logged in on Laptop B she is not facing the issue.

    I logged in to my Laptops A and B with my kids, credential, its also working.

    Thansk

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