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Microsoft Codes for Direct Routing

Anonymous
2021-02-02T15:32:55+00:00

Hi,

I am having some issues with Call routing through a Teams Auto Attendant -> Call Queue -> User.

I've checked the PSTN Usage report on the Teams admin center which shows a Final SIP code of 200 and a Final Microsoft code of 540000.

I can easily google the SIP code but the Microsoft Code means nothing to me. Is there a full list of their codes?

I can't see anyting on the official documentation:

https://docs.microsoft.com/en-us/microsoftteams/teams-analytics-and-reports/pstn-usage-report#direct-routing

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2021-02-03T04:45:07+00:00

    Hello Patrick,

    Based on your description, I did a lot of more research on the Teams Direct Routing with Final Microsoft subcode, and as far as I know it is a kind of API based code which owned by Microsoft.  For your reference https://docs.microsoft.com/en-us/graph/api/resources/callrecords-directroutinglogrow?view=graph-rest-beta.

    However, I can only find limited public Official article related to the real means of these codes reflected from backend.  And these codes are from the Microsoft Teams backend to represent different scenarios when you got different codes.  For some other information I'd like to share with you in Private Message (PM), please check at your convenience, thanks.

    Best Regards,

    Oliver

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