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Microsoft Teams ending screen share error

Anonymous
2022-05-11T15:15:22+00:00

After ending a screen share a new window pops up with a spinning wheel. I can close out of it and another message pops up saying "something went wrong, please try again later". I can still use Teams normally afterwards.

I have tried reinstalling and clearing cache.

It does not hinder any productivity it is just an annoyance.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2022-05-11T15:49:57+00:00

    Good day! I'm Raniel, a Microsoft user like you. I understand your frustration regarding this issue but I'll do my best to help.

    Can you also login using MS Teams web app to isolate the issue? https://go.microsoft.com/fwlink/p/?LinkID=87302...

    I also suggest that you delete all MS Teams entries on your credential manager, then reinstall using the steps below

    1. Quit MS Teams application/Kill the process via Task Manager
    2. Go to Control Panel > User Accounts > Credential Manager
    3. Click on Windows Credentials > search for Generic Credentials
    4. Remove each entry relating to MS Teams
    5. Uninstall the desktop app via control panel
    6. Delete the folder "Teams" under C:\Users<YourUserName>\AppData\Roaming
    7. Perform a reboot
    8. Temporarily disable your firewall/antivirus > and reinstall the latest version via https://www.microsoft.com/en/microsoft-365/micr...

    Note: Ensure to run the installer as administrator

    I hope this helps. Good luck!

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