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Teams Windows - Display Problem

Anonymous
2022-08-11T06:22:18+00:00

When I now log in to Team App on my machine it only shows the list of chats when I hover over the 'Chat' Icon (even though it says it's pinned) which then hides half the discussion window on the right. It only started doing it yesterday? Normally the list of chats is on the left and then the full chat window is visible on the right? Can anyone help please?

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

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Didi 15,515 Reputation points Independent Advisor
2022-08-11T07:03:18+00:00

Hi Emma,

My name is Didi. I'm happy to help you today.

Sorry to hear about this issue. Could you try clearing the Teams cache using the instructions for your device outlined in the linked document below and see if there's any difference?

https://docs.microsoft.com/en-us/microsoftteams...

You may also check if the issue occurs in the web app. Using Chrome or Edge browser, please sign in to https://teams.microsoft.com/

Best regards,

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  1. Anonymous
    2022-08-11T07:58:55+00:00

    Hi Didi

    It absolutely did work, everything is back to normal!!!!

    Thanks SO much!

    Have a great day :-)

    Emma

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