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Text turns bold after @mention

Anonymous
2022-04-08T09:32:33+00:00

Whenever I @mention someone in an MS Teams message, the entire sentence/ paragraph turns bold.

I can´t seem to find out where to change the relevant settings.

I am using MS Teams for Business.

TIA!!

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2022-04-08T11:30:21+00:00

    Hi Didi, thanks for the quick reply!

    I cleared the cache several times, b/c I was experiencing other issues as well. Unfortunately, this has not helped with the bold text.

    And in the web app, I do not experience this problem.

    Does this allow for any conclusions?

    Thanks,

    M

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  2. Didi 15,515 Reputation points Independent Advisor
    2022-04-08T21:33:02+00:00

    Hi, Marion,

    I'm very glad to hear that the text issue has vanished! Please feel free to write in again any time you have questions.

    Regards,

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  3. Anonymous
    2022-04-08T18:07:29+00:00

    Hi Didi,

    I gave the Cache cleaning another try and I actually think it worked this time! A few files are locked though, but I just tested and my text issue vanished in thin air.

    Thank you very much!!

    Best,

    Marion

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  4. Didi 15,515 Reputation points Independent Advisor
    2022-04-08T12:59:51+00:00

    Hello, M,

    Sorry to hear you still get the bold text. If clearing the cache didn't help or updating the app, I suggest signing out > uninstall the app > reinstall from https://aka.ms/GetTeams > sign in and try using the @mention feature again.

    Thank you for your patience.

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  5. Didi 15,515 Reputation points Independent Advisor
    2022-04-08T10:07:45+00:00

    Hi, Mar10n_,

    My name is Didi. I'm happy to help you today.

    Sorry to hear about this issue. Could you try clearing the Teams cache using the instructions for your device in the linked document below and see if there's any difference?

    https://docs.microsoft.com/en-us/microsoftteams...

    You may also check if the issue occurs in the web app. Using Chrome or Edge browser, please sign in to https://teams.microsoft.com/

    Best regards,

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