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error code: invalid_resource|AADSTS500014 when trying to sign-in to MS Teams

Anonymous
2022-08-19T10:25:57+00:00

Hi,

since this week we have this issue when we try to login to our Teams accounts. Here below is the error we got. Is there any way you can help us with it? We work on many projects with many clients and we're completely stuck at the moment.

Thanks in advance for any feedback.

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in

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  1. Anonymous
    2022-08-19T17:16:18+00:00

    Dear Blossom4,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    According to your description, I need to confirm with you that which Microsoft 365 subscription and licenses you had? You could refer What Microsoft 365 business product or license do I have? to check what subscription and licenses you are using. If you find you already had Microsoft 365 E3/E5 licenses and this issue occurs, then we kindly suggest you refer Get support - Microsoft 365 admin | Microsoft Docs to contact our dedicated billing team to get further help, they might available to resolve this issue for you and let you sign-in Teams.

    Sincerely,

    Tommy | Microsoft Community Moderator

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