@mention with email notification on Microsoft TEAMS

Question

Hi, i would like to check if it's possible to have instant email notification for every @mention post in the chat box for microsoft TEAMS? Thanks.

Answer 1

Hello

"if it's possible to have instant email notification for every @mention post in the chat box for Microsoft TEAMS?"

Not possible. However, if you want to make sure people pay attention to your message, mark it as urgent. It will send instant email notification to the user.

https://support.office.com/en-us/article/Mark-a-message-as-important-or-urgent-in-Teams-EA99D5B6-1317-4550-8D75-86FF14CD4462

Hope this will help you!

Answer 2

Hi Jadeaw,

Thanks for the reply. Regarding “Administrators are owners of the folder?”, administrator is the person who manage your Office 365 Business subscription in your organization.

However, this feature is on by default for all tenants. If you don’t see this feature ask your Office 365 admin to enable the feature that is part of messaging policies in Teams. See screenshot below.

Your understanding will be highly appreciated.

Best regards,

Shyamal

Answer 3

Hi Jadeaw,

Thank you for posting. Currently, it’s not feasible to have instant email notification for every @mention in chat Microsoft Teams. In the meantime, you may mark a message as Urgent for workaround suggested above by “Polly Baylis” if it is acceptable.

Moreover, please visit the Microsoft Teams Uservoice to submit your feedback. The team is actively monitoring this forum. We hope in the near future, this feature can be included.

Your time and understanding will be highly appreciated.

Best regards,

Shyamal

Answer 4

Hi Jadeaw,

Do you have any further question?

Best regards,

Shyamal

Answer 5

Hello

Thanks for the suggestion.

However i read this: Note: Your administrator needs to enable urgent messages.

Administrators are owners of the folder? Sorry for the noob question. Thanks.