Can't open assignment exam

Question

I got an Exam which was delivered and only opened on Teams, which i clicked and kept rolling forever. So consequently i missed the exam

Answer 1

I suspect it could be just an intermittent issue, please create a new fresh environment for MS Team. You can always go back to the previous Windows account profile whenever you want.

Please follow these steps:

1. Create a new Windows account:

https://support.microsoft.com/en-us/help/402692...

2. Install MS Team in a new windows account.

https://www.microsoft.com/en-us/microsoft-365/m...

Kind Regards

Answer 2

I've tried any ways that i can to access to MS Teams, other devices, internet websites, but they shared the same problem

Answer 3

Hi

My name is Daniel. I will be more than happy to assist you.

As a fellow MS Community forum user, I understand you need assistance to solve this issue.

I'm wondering whether you are experiencing the same issue when using MS Teams online.

Please follow these steps below to isolate the issue:

1. Please go to your computer then open your chrome or edge browser as the only recommended browsers to access MS Teams online.
2. Please go to MS Teams online https://teams.microsoft.com
3. Then try to log in.
4. Go access the assignment file.

Are you experiencing the same issue when you are using MS Teams online from your computer?

Disclaimer

This is a peer-to-peer support forum. I'm Non-Microsoft Staff, I don't work for Microsoft. Mostly everyone here are users helping other users.

Kind Regards