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Bluetooth earphone connection

Anonymous
2020-09-01T05:34:23+00:00

My microphone is not working on MS Teams, i can hear clearly but i cannot speak in the meeting. My earphones are working perfectly with my Android phone in call on Whatsapp or calling.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2020-09-02T05:26:45+00:00

    Hi Regie S

    I followed all the steps suggested in the thread but didn't work.

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  2. Anonymous
    2020-09-03T04:26:28+00:00

    Hi ABHINAVYADAV1,

    I have checked the earlier case conversation, and you have mentioned that OnePlus Bullets Wireless Z worked for a while and then got an error.

    If I may ask, what happens when you reconnect? Does it work for 5-10 mins and go off again?

    Also, have you tested the microphone on windows? This is to confirm that issue is not with windows. It will help us to understand if there are any compatibility issues with the OnePlus Bluetooth device on the MS teams app.

    To test a microphone that has already been installed:

    1. Make sure your microphone is connected to your PC.
    2. Select Start > Settings > System > Sound.
    3. In Sound settings, go to Input > Test your microphone and look for the blue bar that rises and falls as you speak into your microphone. If the bar is moving, your microphone is working properly.
    4. If you don't see the bar move, select Troubleshoot to fix your microphone.

    Let me know how does it go.

    Regards

    Nik

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  3. Anonymous
    2020-09-02T03:54:09+00:00

    Hi ABHINAVYADAV1,

    Thank you for your reply,

    I saw this message thread that might help solve your problem

    https://answers.microsoft.com/en-us/msteams/for...

    Hope this helps.

    Regie S.

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  4. Anonymous
    2020-09-02T03:38:40+00:00

    Hi Regie S

    The same problem still persists, i can hear clearly but i cannot speak in the meetings. I am attaching the image showing the error and the settings chosen by me for the audio device. I am a student so in these meetings i am not able to raise queries or answer any questions. 

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  5. Anonymous
    2020-09-01T05:37:39+00:00

    Hi ABHINAVYADAV1,

    Thanks for reaching out! I’m RegieS an Independent Advisor and a Microsoft Teams user like you.

    please reference below link to manage your device on teams

    https://support.microsoft.com/en-us/office/mana....

    please let me know if the problem will still exist.

    Regie S.

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