Missing Admin assignments

Question

I have a number of different issues with my Teams account (Teams for Business (free)). After 2 hrs (!!) of chat with Microsoft Help Chat they finally decided that the root of the problem is that I as the business owner, and the original creator of the Business Teams account - do not actually have admin rights. Infact there is apparently NO admins assigned to the account at all.

Help Chat instructed me to post here to see if anyone knows how I can add an admin to my account?

When logged into the Microsoft Azure under Assigned Roles it says "No directory roles assigned" and the "Add assignments" is greyed out. Under "Administrative units" is says "No administrative units found" and "Assign to administrative unit" is greyed out.

If I login to admin.microsoft.com it says "Your account doesn’t have permission to view or manage this page in the Microsoft 365 admin center."....

Help!

Answer 1

Hello Diane

Try using this link to takeover as admin -

admin.microsoft.com/admintakeover?auth_upn=youremailaddress

-- Diane

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Answer 2

It got worse!

Now I cannot access my company org from phone or computer. The computer says "Ask your admin to enable Teams for *org name*"....

It asks me to Sign Up for Teams. If I click to sign up it says "looks like you're using a work or school account. Sign in to check if your organization already has Teams" (I did until I added myself as an admin!)

Answer 3

Thank you Diane! That helped get me listed as a Admin on the Azure site and I can now login as admin at admin.microsoft.com.

Unfortunately it hasn't solved my other problems though. I am still having the same issues with my account:

1. I had to change my password through this whole process, but now my phone cannot login. When I login (with new password) on my phone I get the list of organizations I am part of, but it says "Unable to switch orgs. Lets try again" (even when I click the org I am admin of). I already tried deleting the app and reinstalling it.
2. I cant delete an org I am no longer part of .
3. I was added to a clients org, but I can only see the org when I switch the my Personal Team Account (which is under the same email as the business account). The new org cannot be seen from my business org side
4. I cannot connect 3rd party APIs with a warning that I do not have admin rights...
5. When I login to reply to this thread it thinks I am someone different than when I posted before too?