Cannot switch organization on Android

Question

I Used Teams on win10 and Android for long time. I have two organizations.

I could switch organizations before. But since this week cannot switch organization on my Android.

I tried to uninstall and reinstall thr app, restart phone clear the app data several times, couldn't solve it.

I tried to use it on my old phone, it worked properly. I guess I need to fully clean teams from my phone. But don't know how to.

Answer 1

Hi Sergio. I have the same issue, and I read the post under your link, but I cannot derive a solution from it. Today I checked the sign-in log on AAD and it showed a success from the user's Android Teams app, but in the app itself an error message came 'Cannot switch organizations. Try again.' Can you help?

Add'l info: The user is a guest to the organization. Full members can switch between organizations on their Android and iOS devices.

Answer 2

Hello Zack Dai,

Can you please elaborate what you mean by 'I Deleted authentication from my phone'?

I have issues exactly as described in your opening post on a new Android device. Thanks!

Answer 3

I Deleted authentication from my phone, then switch organization works.

Answer 4

Hi, I'm Sergio, an Independent Advisor and Microsoft Team customer just like you, and it's a pleasure to help you.

You must see this post, maybe you can find some tracks about it:

https://docs.microsoft.com/en-us/microsoftteams...

Greetings.