Share via

teams mobile application keep crashing

Anonymous
2021-08-03T16:10:28+00:00

android, samsung s9+

All of microsoft application(teams,outlook,office) in my phone keep crashing(from 2021-08-03)

internet is stable

uninstall, reinstall 100 times

delete cache, data

reset my phone setting

nothing changed.

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-08-03T16:43:06+00:00

    Hi

    My name is Daniel. I am an Independent Advisor.

    I understand you need assistance to solve this issue. I also acknowledge how it's important for you to be able to access MS Team mobile app.

    I suspect it could be just an intermittent issue, please create a new fresh environment for MS Team mobile app. You can always go back to the previous Android account profile when MS Team mobile app goes back to normal again.

    Please follow these steps:

    1. Create a new Android user profile

    https://www.howtogeek.com/333484/how-to-set-up-...

    1. Go to the Play store then install MS Team mobile app in a newly created user profile.

    This is a peer-to-peer support forum. I'm Non-Microsoft Staff, I don't work for Microsoft. Mostly everyone here are users helping other users.

    DISCLAIMER:

    There's a link above from the non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Kind Regards

    Was this answer helpful?

    0 comments