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assignments tab: something went wrong

Anonymous
2020-11-21T19:36:36+00:00

everytime i open an assignment, it just shows me the message "sorry, something went wrong"

i'm using a windows 7 64-bit laptop and ive tried reinstalling ms teams but it still shows the same

it's not a net problem because i can access my assignments on my other computer and on my phone

i can't access it on the browser version of ms teams either

i really need help

Microsoft Teams | Microsoft Teams for education | Assignments | Other

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  1. Anonymous
    2020-11-21T22:44:06+00:00

    Hello

    My name is Veejay, I'm an Independent Advisor.

    I suggest to clear your Teams desktop app cache:

    1. Sign out on Teams > Quit Microsoft Teams by right clicking the icon and select Quit.
    2. On your keyboard, Hold Windows key and Press R
    3. Cut and paste %appdata%\Microsoft\Teams in the RUN then OK.
    4. Delete the contents of the entire folder.
    5. Restart Device > Restart Microsoft Teams > Sign In.

    Please let me know if you have any questions or concern.
    Thank you

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