Closed Captioning on Browser

Question

Hello! Does anyone know if it is possible to turn on closed captioning if you are accessing Microsoft Teams from a browser? When we tried it we were able to access closed captioning, but we are having trouble accessing it from the browser version. Thank you in advance!

Answer 1

Any updates on this issue since May 2020?/?

Answer 2

This feature should fall under the American's with Disability Act.  Especially since it can limit an individual from doing their job.

Answer 3

Hi GraceJJJJ,

Looks like we have a similar name! What a coincidence! According to my research, the live captions are a preview feature in Teams, for now, it is only enabled in the desktop and mobile versions, this is not feasible in the web app. For more information, please see Use live captions in a Teams meeting.

In the meantime, I have found that other customers encountered the same situation as you, I recommend you that kindly give your vote and feedback via this website, Teams UserVoice. Our dedicated engineer regularly reviews your ideas to consider in the design and development of future product updates. To make sure your voice heard, be sure to vote on existing ideas and/or submit a new idea. We promise to read and consider all suggestions, every customer’s voice is important to us, your ideas will help us to make our product and feature better.

Thanks for your understanding.

Regards,

Grace