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Error with ADAL tokenRenew

Anonymous
2022-06-30T08:54:14+00:00

Hello,

I have an application (approved by Microsoft and working until today) that use ADAL to get a token and access to microsoft graph. Since this morning, without changing nothing, I'm receiving this error trying to log in on the app:

AUTHMSAL: Event: adal:tokenRenewFailure, code: invalid_resource|AADSTS500011: The resource principal named (MY URL RESOURCE) was not found in the tenant named (MY TENANT). This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant. You might have sent your authentication request to the wrong tenant.

I need help because this is on production, I didn't change nothing and the customers can't work with it.

Best regards,

David.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Didi 15,515 Reputation points Independent Advisor
    2022-06-30T10:00:55+00:00

    Hi Cabielles,

    My name is Didi. I'm happy to help you today.

    Sorry to hear you're experiencing this issue. Based on the error code you get, could you try the resolution provided in the linked document and see if it helps?

    https://docs.microsoft.com/en-us/troubleshoot/a...

    Otherwise, you may use the support link to create a support request:

    https://ms.portal.azure.com/#blade/Microsoft_Az...

    Or, use the Azure community support for:

    https://docs.microsoft.com/en-us/answers/produc...

    Kind regards,

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