Microsoft Teams for Mac issue

Question

Hello

Please i need your help on this issue.

We are facing an issue where when Mac users are trying to share their screens in MS Teams, they are prompted to enable Screen Recording in their Privacy settings. In order to do so, the user would need to unlock the preference pane.

Answer 1

Hello shwan shwan,

Good day! Thanks for posting in Microsoft Community. We are happy to help you.

I understand Mac users are prompted to enable screen recording in their privacy settings to share their screens in Microsoft Teams. I have done tests on my side on a Mac computer, and I could reproduce the issue.

This is an expected behavior on Mac computers due to the security settings put by Apple, Teams can only follow the device settings. As you can see from the screenshot you shared you can also enable or disable other apps that does screen recording as well.

I followed the prompts to enable recording and it is now working fine, you only need to change it once if you click the lock to prevent further changes after changing your settings. For your reference, please see the screenshots below.

 

After entering the password click quit and reopen

If you would want this setting removed or changed kindly contact Apple support, for this setting is not Teams side setting.

Your kind understanding is highly appreciated. Thank you for your cooperation.

Sincerely,

Simbarashe | Microsoft Community Moderator

Answer 2

Thank you for the help

Answer 3

Hello shwan shwan,

Hope you are doing great.

Sorry to disturb. As we did not get response, may I know if above reply could clarify your issue, or could you please help to confirm if anything else we may help you with?

Thanks so much for your time and patience.

Sincerely,

Simbarashe | Microsoft Community Moderator