This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I need to open files in the teams channel and it show this
"Loading chunck 13 failed after 3 retries. (missing: https://statics.teams.cdn.office.net/hashedjs/precompiled-default~bridges~service-files-prefetch~channel-fixes~external-files~personal-files~recent-files.min.76e5826f318a8419.js) "
Controlling settings, permissions, and membership within Teams and channels
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
mmm so if you are able to open the files using the Teams App version you should have an issue with the Teams Client version and no the files were move... try to sign out from the Teams App version and then sign in again
Hi SkypperG, thanks for the advice. I've tried using the web version. It did solve the problem. But im using a old laptop, so using web version is kinda lag for me. So i only choose to use the app version. Is there any way i can replace the file which is moved to a wrong place?
Hello Jh
Thank you for participating in the Microsoft Community, I am Skypper G. I am an independent advisor, let me help you with this.
it is looks like files were moved to another place. try to access through Teams on web: teams.microsoft.com
Check if you have the same behavior. if you do please contact with any other member in the group channel and ask if he/she has access to the files.