Approvals in android

Question

Hi, good morning, my organization wants to start using approvals for accept or reject purchases. The idea is to add a ticket in a template we have already created. In the computer it is working but, when we use Teams for android and we try to add an attachment I see the following error:

I tried to upload different kinds of files (jpg, pdf, xlsx, doc, etc) but it is always the same problem when I'm using my cellphone. I have already try reinstalling the app but the result is the same, not only in my cellphone it is the same with my partners.

Can you help me please?

Thank you

Answer 1

Thanks for letting me know, I appreciate that.

With that said, Thanks for reaching out to the MS community.

Kind Regards

Answer 2

Thank you so much Daniel for your quick response. I'll follow your advice and report the issue.

Have a good week.

Answer 3

Hi Giuliana_ttfa

My name is Daniel. I will be more than happy to assist you.

I also experience an issue like you, it seems to me it's an intermittent issue. In the meantime please continue to upload the approval files from MS Team on your computer.

That said, I do believe this issue needs to be investigated furthermore by the MS Team engineering team so they can determine the best next steps for this particular issue.

I highly suggest you report this issue, If this is a bug normally they will release fixes but as a community advisor, I can't guarantee that for you since I don't work for Microsoft.

Follow these steps: Select profile pic icon > settings > Help & Feedback > Report an issue.

Disclaimer:

This is a peer-to-peer support forum. I'm Non-Microsoft Staff, I don't work for Microsoft. Mostly everyone here are users, helping other users.

Kind Regards