Share via

Error code – caa7000c

Anonymous
2021-04-06T17:39:26+00:00

Hi,

I'm having trouble accessing my team from the desktop app, and repeatedly get this Error code – caa7000c when trying to sign in. The same problem does not occur on either web or mobile app. On screen it tells me to sign out and back in or restart the program, neither of which resolves the problem. Online I have found only suggested solutions to errors "caa7000a" or "caa70007", and so far nothing has helped: I have tried clearing the cache folders, uninstalling and reinstalling, but get the same error afterwards.

I'm on a windows 8.1 laptop using a 64-bit client. Also I have more than one teams account, and the problem occurs ONLY on one of them, on which I have been invited as a team member/guest. I don't know if this could suggest that the problem is admin-side.

Any help would be much appreciated.

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-04-09T11:56:54+00:00

    Hi 

    If you need any further help, please feel free to let me know.

    Best regards,

    Regina

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-04-07T06:05:18+00:00

    Hi TueSJ,

    Thanks for your posting.

    To narrow this issue, you can try to new a windows profile to see if the problem is admin side. For your reference: https://support.microsoft.com/en-us/windows/create-a-local-user-or-administrator-account-in-windows-10...

    Best regards,

    Regina

    Was this answer helpful?

    0 comments