Share via

Join button missing in IOS app

Anonymous
2021-03-15T15:25:01+00:00

The join button is missing when I am trying to join a meeting on an iPad app. I can log on and see the button everywhere else; Surface, Chromebook. I have cleared out the presenters cache, the iPad is on the latest version 14.4.1, the Teams app is updated. I can launch Safari and see the join button on teams.microsoft.com. The only thing I see is when joining from another device the iPad app will show a banner across the top asking, want to join on this device? I could then replace the other device or add the iPad. Is there anything else I should be checking? I have removed and reinstalled the app no change.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-03-15T15:57:28+00:00

    Hi Marcus,

    Thanks for your post on the community forum. I'm Nik, an independent advisor here to assist you with this.

    It sounds to me that it is an intermittent issue and should be auto-resolve later. If you still see the issue after 24 hours then we need to report this issue Microsoft product group. Unfortunately, as a community advisor(not Microsoft staff), I don't have access to the user's account, so it's difficult to further investigate this issue.

    To report the bug, Follow these steps: Select 3 horizontal bars > settings > Help & Feedback > Report an issue.

    Regards

    Nik

    Was this answer helpful?

    0 comments