MS Teams

Question

I can't logon to Teams via an iPhone - running iOS13 on the device which is an iPhone 8

Ihave removed the app and reinstalled.  I have turned off wi-fi.  I get the same error "No Teams orgs yet"  however I can log on via pc and on an ipad.  Using Teams without an issue except on an iPhone.

Need to get this resolved.

Answer 1

Update:

I followed the below thread to get it fixed.. It is weird that I had to install and login in Word in order to fix teams issue. 

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/37422262-ios-apps-cannot-clear-account-information-that-has

Answer 2

I am having the same issue. This started happening after i changed my password. Clicking on sign in shows my already added account and a link "sign in as another user". trying to login either ways give me the same error "No Teams orgs yet".

Answer 3

Hi CA311,

Have you seen "sign in with a different account"?

We also like to confirm with you if you are the guest in your organization or the normal user identity.

Kind Regards,

George

Answer 4

Our Teams APP works for others - my iPad also works just fine.   I can't get past the email entry screen to the password entry to try this.  I get past there - "No Team orgs yet.  Looks like you're not using Teams yet.  Have someone invite you to use the app, or set up Teams for your org....."  This is the error message I get.

Answer 5

Hi CA311,

We would like to first confirm with you when did this issue happen, is it right after the OS system update?

You could try this: Sign in with your working email, when asked the password, you hit with "sign in with a different account", and then input your password and see if it works.

Another things we need to confirm with you if in your organization has encountered this same issue with all the iPhone mobile device?

We are looking forward if you have further updates.

Kind Regards,

George