Polls error message

Question

Hello There,

I create many polls in Teams and I recently encountered an error message since the switch from Forms to Polls, Failed to create new poll". I went ahead and logged into forms.office.com and deleted all my poll questions. I logged off computer and log back on. I proceeded to try to create questions in polls and forms and the same error populates.

Please help. I need to enter polls within the next 60 mins.

Thank you

Answer 1

Dear Michelle,

Greetings! Thank you for posting in Microsoft forum.

We understand the situation and we’ll try our best to help you find the solution. May I know if you have deleted the polls/forms from Microsoft Forms Recycle bin as well?

The message you received indicates that you have reached the maximum number of limit of forms/quiz/polls that can be created in https://forms.office.com/. Each Forms user can create up to 200 single forms, which include those on the Deleted forms tab. (For example, 150 forms in the Microsoft Forms portal + 50 forms on the Deleted forms tab = 200 forms.). So, to make the space to create more forms, you need to delete some forms from Recycle bin https://forms.office.com/Pages/DesignPageV2.aspx?recyclebin=1

Reference: Delete a form or recover a deleted form (microsoft.com)

If you need any help, let us know. We will look forward to your reply. Stay safe and stay healthy.

Sincerely,

Neha Singh | Microsoft Community Moderator

Answer 2

Dear Michelle,

I'm writing to follow up on this thread. May I know if you received Neha's reply? If you still need help, please do not hesitate to contact us, we will try best to help you.

Have a nice day!

Sincerely,

Tina | Microsoft Community Moderator