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Teams showing wrong user activity

Anonymous
2020-08-26T09:06:12+00:00

Hi 

Since the recent update members of my team have found that the user status in Teams is showing their current status incorrect (either as away when they are at their desk or available when in meetings). Has anyone else had this problem since the update and have a way to rectify this. 

I tried the comments left in a previous threat from 2019 that said the problem could be fixed by logging out of Teams on mobile devices- it did nada!

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-08-28T02:01:26+00:00

    Hi thomaspiggott,

    I haven't heard from you. I would want to make sure that everything is taken care of and addressed.

    Let me know if you need further assistance or if you have other questions. I will be more than happy to help you.

    Sincerely,

    Edmund A.

    Independent Advisor

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  2. Anonymous
    2020-08-26T09:13:25+00:00

    Hi thomaspiggott,

    I'm Ed, a fellow customer like you & an Independent Advisor.

    I'm sorry to hear that you've had this experience in Teams. I can understand it's very important for everyone to show their current status correctly. I'll do my best to help!

    Do you have access to the Admin Portal? If yes, kindly check if there are any related incidents/advisories in Teams related to your concern.

    Please log on to your Admin Portal > Health > Service Health.

    Or you may use this link: https://admin.microsoft.com/Adminportal/Home?so...

    Let me know what you can find.

    Thank you!

    Sincerely,

    Edmund A.

    Independent Advisor

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