Joining Meetings

Question

Hello,

For work, I am invited to virtual Teams meetings all the time.. However, I seem to run into problems joining said meetings at least 50% of the time. I click the link that I received as a calendar invite to "join the meeting." Sometimes it will open the meeting and run smoothly. Other times it will require that I login before joing the meeting. So I throw my hands up and try to sign in. At that point I always receive an error message saying "we're having problems, try again later." At that point I am stuck outside of the meeting and can't get in. Can my account be fixed so that anytime I receive a Teams invite, all I have to do is click the link and automatically join the meeting? This is a constant headache and will prevent me from using the services in the future. Thank you in advance for your help.

Chris

Answer 1

Are you ble to access Teams from the Web version instead?
https://teams.microsoft.com

Trying to figure out if its related with the desktop application.

It automatically opens up the app.. I'm not sure how to access a meeting without that happening, but I could delete the app if you think that would help?

Answer 2

Are you ble to access Teams from the Web version instead?

https://teams.microsoft.com

Trying to figure out if its related with the desktop application.

Answer 3

Hi Igor,

Thanks so much for your help. I followed the instructions and reopened the Teams app to login afterwards. This time I was able to input my password, but it didn't accept any of the passwords I tried (eventually I received an error message which I attached to this email). To make sure I had the right one, I tried logging back into this Microsoft website and it worked immediately. When I tried to change my password on the app, it said my account was not setup for me to do that. Not sure what that means.. Any suggestions?

Thanks,

Chris

Answer 4

Hello, Chris

I am Igor, an Independent Advisor and I will be glad to help you with this question.

Kindly try to clear cache from the Teams app to check if it fix the issues.

https://www.uvm.edu/it/kb/article/clearing-team...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Pleaset let me know if it helps