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Anonymous
2021-06-07T03:27:06+00:00

When I switch on my video in teams I am able to see the video, but my teachers and other students are unable to do so. I have tried logging out and then logging in again and also uninstalling and reinstalling the app but nothing is working. Why so??

It works for all other apps like Zoom, Meet

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2021-06-07T04:22:07+00:00

    No the camera is not disabled. I switch on the camera I am able to see it but the others are unable to. And yes the camera drive reinstalling is not working.

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  2. Anonymous
    2021-06-07T04:15:12+00:00

    Are you sure the meeting presenter doesn't disable the camera for specific Attendees?

    Could you please try to reinstall the camera driver as I mentioned above?

    Please let me know If the problems still persist, I will assist you with further assistance.

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  3. Anonymous
    2021-06-07T04:12:05+00:00

    It does not happen in Chrome too. It works in Zoom, Google meet and others too

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  4. Anonymous
    2021-06-07T04:04:51+00:00

    P.s

    This is a peer-to-peer support forum. I'm Non-Microsoft Staff. Mostly everyone here are users, helping other users.

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  5. Anonymous
    2021-06-07T04:04:43+00:00

    Hi

    My name is Daniel. I am an Independent Advisor.

    Please check a few things below first:

    Check #1:

    Please make sure the presenter doesn't disable Camera for All or specific Attendees

    https://www.youtube.com/watch?v=2isKZU8PGJk

    Check #2

    I'm wondering whether you are experiencing the same issue when using MS Teams online.

    Please follow these steps below to isolate the issue:

    1. Please go to your computer then open your chrome or edge browser as the only recommended browsers to access MS Teams online.
    2. Please go to MS Teams online https://teams.microsoft.com
    3. Then try to log in.

    Are you experiencing the same issue when you are using MS Teams online from your computer?

    Could you please reinstall your camera driver. Go to Windows start menu button > type in Device Manager > Cameras or Imaging Devices. Please right click your webcam from the device list then select Update Driver, if it does not work > Uninstall, reinstall then restart the computer so it can take effect.

    Read more: https://support.microsoft.com/en-us/help/402844...

    Please let me know If the problems still persist, I will assist you with further assistance.

    DISCLAIMER:

    There's a link above from the non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Kind Regards

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