Microsoft teams

Question

Hello, 

Just this morning I recieved this error while attempting to sign in to my microsoft teams application.

I do not know why this is happening and I have also taken multiple steps to try to fix the issue but still it persists. once on this page I am unable to login and continue with teams. I have verified that this is only a desktop issue, meaning that I am able to successfully use the web browser for teams. I have also verified that this is the most current version of Teams as well. I have also emptied all of my cache files for teams and uninstalled completely several times and re-installed. Still I recieve this error after launching the .exe file to install, It will prompt me for my username then i recieve this page. Has anyone seen this before?

Answer 1

Hi Genarro Montano,

If you need any further help or information, kindly feel free to contact us.

Regards,

Darpan

Answer 2

Hi Genarro Montano,

Thank you for the posting in our forum community.

Regarding your description, kindly try this below action, if it can work for this issue.

Kindly try to move all folders and files of MS Teams in other location from these both path. AppData\Roaming\Microsoft\Teams and AppData\Local\Microsoft\Teams.

Kindly try to download and install MS Team from this link and try to check that, if the issue is disappeared or not.

https://teams.microsoft.com/downloads

Also, kindly try to perform clean boot acion for your operating systerm and check the result. For performing clean boot action: https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

Hopefully above information can work for you. Kindly feel free to contact us.

Regards,

Darpan