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File versions differ when opening something in the Teams window or in the dedicated app?

Anonymous
2022-01-10T08:55:44+00:00

Hello there!

My superior has noticed an interesting phenomenon. When she opens an XLSX file stored on Sharepoint in Teams she sees a different version compared to opening the very same file in the desktop Excel app. Is there a known issue that this can happen?

I would appreciate any help to solve this as this can cause problems when trying to find data freshly entered as well as overwriting data when saving.

Kind regards,

Gábor

Microsoft Teams | Microsoft Teams for business | Files | Other

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  1. Anonymous
    2022-01-13T08:58:56+00:00

    Thank you, Igor!

    I had a hard time finding the Microsoft Office Upload Center as I'm using O365m, but I've found the setting.

    It's here:

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  2. Anonymous
    2022-01-10T11:35:15+00:00

    Hello,

    I am Igor and I will be glad to help you with this question :)

    I suspect that could be a cache issue.

    Try to delete office file cache folder as described here:

    https://answers.microsoft.com/en-us/msoffice/fo...

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