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Microsoft Stream Video Won't Process

Anonymous
2020-11-18T17:08:47+00:00

I recorded a Teams meeting yesterday and the video will not process. I was able to download the video but it was only the first 12 minutes of the hour and a half meeting. How can I get the recording?

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-11-18T17:58:09+00:00

    Hi nicoleb83,

    If this recording is still being processed then I request you to allow it some more time.
    There are possibilities that you see this issue due to the recent rapid growth of Teams service uses that causes system overload and delay in certain functionality.

    As long, there is no error while meeting recording compilation, I would say it is going good. Your patience in this regard is highly appreciated!

    Regards
    Nik

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  2. Anonymous
    2020-11-18T17:41:47+00:00

    The video was recording the whole time. I saw the red button/light on the whole time. I even clicked “stop recording” before ending the meeting. The video is on my Stream list and has a client session ID assigned to it. It says, “Give us a few more minutes. This video is still being processed.” But its at 0%.

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  3. Anonymous
    2020-11-18T17:22:12+00:00

    Hi Nicoleb83,

    I'm Nik, an independent advisor here to assist you with this.

    Quick question, do you see meeting recording post in chat conversation with status that recording is ready?
    If you see meeting recording proceeded and available in chat conversation then I suspect that there has been some intermittent issue during recording.

    Regards
    Nik

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