Closing the Default Directory

Question

I created a free teams account using my personal Microsoft account.  Unfortunately, I selected to use for work and it created the default directory org.  I would like to delete the org.  Using simply my personal account.  

I began walking through the help steps but when I attempt sign into admin center (step 3). I am told that you cannot use a personal account.  

Any Ideas?

Delete your Teams free organization - Office Support (microsoft.com)

Answer 1

Hi MichaelBQuinn,

Do you remember what free organization name you have set? If you didn't set up anything, then try going to your entire email address without @ and period, e.g. ******@MichaelBQuinnyahoocom.onmicrosoft.com

To know the org name, go to https://portal.azure.com/ with your personal email address.

1. Click on "Azure Active directly" from left pane > on the overview page > look for tenant information page
2. You could find the "Primary domain", which is your org domain.
3. Now, your account will be admin@Primary domain

Please be advised that this is a Microsoft public peer-to-peer forum. I'm a fellow community advisor(not Microsoft) to help other community members with their issue.

Regards

Nik

Answer 2

Hi MichaelBQuinn,

Thanks for your post on the community forum. I'm Nik, an independent advisor here to assist you with this.

Please try these steps to login on admin center:

1. Go to [https://admin.microsoft.com/AdminPortal/Home#/h...](https://admin.microsoft.com/AdminPortal/Home#/homepage)

2. Sign in with your Teams admin account (admin@[orgname].onmicrosoft.com)

	1. Reset your password if you've never signed in with that account yet

    3. Follow the next step from the support document here: [https://support.microsoft.com/en-us/office/dele...](https://support.microsoft.com/en-us/office/delete-your-teams-free-organization-2c28cfcf-3fbf-497c-938f-8815a8f6a6b9)

Also, please note that the process to delete MS Teams free organization and clear all references of your account from backend servers may take up to 7 days, so please wait as suggested in the article and complete each step carefully.

Regards

Nik

Answer 3

Thank you for the prompt reply.  Unfortunately,  That's not possible.  My personal microsoft account actually utilizes an old Yahoo email.  When I attempt to login with that and format it to the onmicrosoft.com format I receive the below response.

If i use the email account alone, I receive a message that I cannot use a personal account.