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Problem while downloading file from microsoft teams.

Anonymous
2020-03-30T20:23:30+00:00

Hi everyone, 

I am unable to download video files from my team group created by our teacher, but my friends are able to download the video files from the same group. I have tried multiple times but the issue does not seems to fix. Whenever I download a file it gets downloaded to some extent say 60% but then it prompts "needs authorization" as shown in the screenshot below. 

 

Regards,

Shahzaib

Microsoft Teams | Microsoft Teams for business | Files | Save files

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  1. Anonymous
    2020-03-30T21:26:21+00:00

    ShahzaibTahamee,

    Have you tried to tell a colleague to send you the file in matter individually, in a Private Message? Or to the teacher?

    I also found this link online that might be helpful: https://windowsreport.com/teams-cant-download-f...

    *Please be reminded that the link above is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  2. Anonymous
    2020-03-30T20:59:45+00:00

    Thanks Juan,

    Yes I have tried all the solutions you mentioned above, I also tried using the mobile and web app but it does not seems to work,  also, it is not happening with a specific team it is happening to all the teams I am enrolled in. Teacher have given access permission to all the students and not only to individuals.

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  3. Anonymous
    2020-03-30T20:33:24+00:00

    Hello ShahzaibTahamee,

    My name is Juan Pedro, I am an Independent Advisor and consumer of Microsoft products. I will be more than happy to assist you today!

    Have you tried logging out and logging back to Teams? Or rebooting your computer/device?

    Also, have you asked your teacher if permissions were granted for you to download it, or just to specific individuals?

    I hope this helped. I will be around in case you need something else.

    Thank you.

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