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Adding back a user with a different email address to Teams

Anonymous
2022-09-27T12:26:26+00:00

When I begin to type the new email address of a users whose previous address I've deleted, it insists on suggesting his old address. I deleted him in Azure as a user. His old address does not exist any more

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2022-09-27T14:36:49+00:00

    Hi IainAVPA,

    I'm RY and I'm happy to help you today!

    Please try to clear cache of your Teams app by following these steps:

    1. Close and quit Microsoft Teams
    2. Open File Explorer and paste this: %appdata%\Microsoft\Teams
    3. Delete contents of the entire folder
    4. Re-open Microsoft Teams then log in

    Please take note that this is a public user-to-user forum. We're users just like you helping other users and we do not work for Microsoft nor have access to any user accounts or information.

    Thank you!

    Regards,

    RY

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